There are several ways that you can contact us with any specific financial questions that you have.
Contact One of Our Arkansas Banks
Metropolitan Call Center
For questions about your Little Rock bank account or an account with any of our Arkansas banks, please contact a helpful Customer Service Representative at 501-312-5550 or Toll-free at 866-796-3876.
For questions concerning your Internet Banking account, please contact a helpful Customer Service Representative at 501-312-5550 or Toll-free at 866-796-3876.
Many general questions regarding your account can be answered by calling one of the following numbers for this 24-hour automated telephone banking service at your bank’s location.
501-376-3876 - Little Rock bank service
501-776-3870 - Benton bank service
501-628-5340 - Cabot bank service
501-329-5656 - Conway bank service
870-917-1605 - Sheridan bank service
479-695-3378 - Washington Co. bank service
479-845-4740 - Benton Co. bank service
For our hearing impaired customers.
Lost or Stolen ATM or MetroCheck Cards
To report a lost or stolen card please call 501-312-5550 or call Visa directly at 1-888-802-7135. Instructions on how to report your lost or stolen ATM or MetroCheck Debit card can be answered by this 24-hour automated telephone banking service.
You may also call any of our Nearby & Neighborly branch professionals; they will be happy to assist you with any of your needs.
We encourage you to send us comments, questions or suggestions by e-mail. E-mail is not generally considered secure. We advise against sending information such as your SSN, account numbers or any other personal information via email. You can also send us Secure Messages from MetroNet Internet Banking. In order to speed up our response to you, please select one of the following general topics for your message: